Receptionist

What AI can automate

• Appointment scheduling and calendar management
• Answering FAQs via AI phone/chat agent
• Visitor check-in and badge printing
• Routing calls and voicemails intelligently
• Sending appointment reminders and confirmations

What still needs humans

• Complex or emotional visitor interactions
• De-escalating difficult situations in person
• Judgment calls for sensitive visitors or security concerns
• Building genuine rapport with regular clients

Tools driving the shift

Related roles

Run the calculator

Use the main calculator to compare this role against your own workflow assumptions.